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Financial Services Data Quality

Financial institutions deal with lots of data, from personal details of customers to sensitive transactional and financial records. This data is subject to decline if not properly maintained. Issues can occur, such as missed opportunities and wasted communications, to breach of compliance with GDPR and other customer data laws where proper manage of records is required.

Take a Look
From an Equifax and Forrester study; less than 50% of banking providers are using collected data to better understand customers and create relevant experiences, which is generally due to the data being siloed or even hard to access. Compared with the ever growing need from customers for a more personalised and frictionless experience in real time, financial services must start validating and cleansing their databases to utilise said data.
 

As well as improved customer engagement, ensuring data is accurate contributes to fraud prevention, forecast creation, targeting, and compliance. Erroneous data can lead to bad communications, privacy breeches or legal implications.

How can Data8 help?

Reduce
Wastage

Reduce mailing wastage and improve ROI by removing inaccurate data.

Find Gone-away Records

Identify and gain new addresses for customers who have moved.

Reach the Right Audiences

Provide targeted communications to offer relevant services.

Efficiently Append Information

Append business credit information quickly.

Can’t find what you’re looking for or still unsure, contact our Client Services team with any questions or take a look at our FAQs

Caspian Insurance
"Data8's attention to detail and understanding of our business goals helps us quickly scale and adapt our services and integrations. Our account manager is always on hand to advise the best method of validation for each journey type, and they've proved invaluable when switching to a more customised solution."

Hayley Clucas, Head of Marketing
Read our Case Study
Defaqto
The team at Defaqto, realised that their database was hindering them in improving their communications and marketing efforts. With data in three disparate and non-integrated systems: Silverpop for marketing activity, Microsoft Dynamics for contact management and a matrix database, the information was out of date, duplicated and not in sync between the databases.
Read our Case Study
DBS Check
"Having a single point of contact to address any key questions we had around the service, be it commercial or technical was a huge benefit to us in deciding which provider to use."

Karen Griffiths, Active Background Checks
Read our Case Study

Our Financial Services Data Quality Services

Financial Services Data Validation

Improve the quality of customer data to avoid missed opportunities and wasted communications  by using Data8's Data Validation services. Receive accurate and standardised data in real-time for detailed profiles of potential consumer.
Our Data Validation Services

Financial Services Data Cleansing

Correct, consolidate, and standardise existing data within your CRM. Enhance your database records to create a single customer view, improve data accuracy for communications with customer and ensure compliance with GDPR laws. 
Our Data Cleansing Services
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Our office will close on Tuesday 24th December at 5:30pm → We will return to the office in the New Year on the 2nd January at 9am. During the break our technical team will be on hand to support you with any urgent requests. Please email [email protected].